ent365 is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with and what rights you have over your own data. Please read this document carefully before using the ent365 platform.
These cards summarise the key principles of how ent365 handles your data. They do not replace the full policy text below.
We collect only the personal information necessary to operate your account, process transactions and meet verification obligations. No unnecessary data collection takes place.
Your data is used to operate your account, process payments, verify your identity, deliver customer support and — where you have consented — send relevant platform communications.
We do not sell your personal data. Sharing is limited to regulated third parties essential to platform operations — payment processors, KYC verification services and licensing authorities.
You have the right to access, correct, export or delete your personal data. You may also withdraw consent for marketing communications at any time through your account settings.
SSL encryption, access controls, secure data storage and regular security reviews are applied to protect personal data from unauthorised access, loss or disclosure.
We use essential cookies to operate the platform and, where permitted, analytical cookies to improve performance. Non-essential cookies require your explicit consent before activation.
This Privacy Policy ("Policy") describes how ent365 ("Platform", "we", "us", "our"), accessible at ent365.cam, collects, processes, stores and protects personal data provided by or collected about users ("User", "you", "your") of the platform. This Policy applies to all interactions with ent365.cam, including account registration, login, gameplay, payment transactions, support communications and any use of the website's features.
ent365 is an English-language online gaming information platform targeting adult users, with a primary focus on the Pakistani market. By accessing, registering on or using the ent365 platform in any capacity, you acknowledge that you have read, understood and consented to the collection and use of your personal data as described in this Policy.
If you do not agree with any part of this Policy, please discontinue use of the platform and contact us to request account closure and data handling instructions.
In this Privacy Policy, the following terms carry the meanings set out below:
The Data Controller responsible for personal data processed through ent365.cam is the Operator of the ent365 platform as identified under the applicable gaming licence. The Controller determines the purposes and legal bases for all personal data processing activities described in this Policy.
ent365 does not claim to be regulated by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan or any provincial authority. The applicable data protection framework is determined by the jurisdiction in which the Operator holds its gaming and data processing registrations, not by Pakistani law. Users in Pakistan are encouraged to satisfy themselves regarding the implications of this before providing personal data.
When you register an account or interact with the platform, you provide personal data including:
When you access the platform, we automatically collect certain technical data, including:
We may receive additional personal data from third-party sources including:
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Provided by User; KYC service |
| Contact Data | Email address, mobile number, residential address | Provided by User |
| Financial Data | Bank account details, transaction history, PKR balance | Provided by User; payment processor |
| Technical Data | IP address, device ID, browser type, session logs | Automatically collected |
| Usage Data | Pages viewed, games played, bet amounts, session duration | Automatically collected |
| Communications Data | Support tickets, chat logs, email correspondence | Provided by User |
| Compliance Data | AML screening results, self-exclusion status, verification decisions | Third-party processors |
ent365 processes your personal data for the following purposes:
To create, maintain and administer your user account; to verify your identity and age in accordance with KYC requirements; to process login requests; and to fulfil obligations arising from your use of the platform.
To process deposits and withdrawals; to verify that payment destinations match the registered account holder; to comply with financial crime prevention requirements. References to payment methods familiar to Pakistani users — Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah — are for contextual identification only. These institutions are not data processors on behalf of ent365 unless that relationship is independently established and verified.
To comply with the Operator's obligations under applicable gaming licence conditions, including anti-money laundering (AML) checks, source-of-funds verification, age verification and responsible gambling requirements.
To detect and prevent fraudulent activity, account takeover, bonus abuse, collusion and other conduct that violates the ent365 Terms & Conditions; to maintain the security and integrity of the platform.
To respond to your support enquiries, resolve disputes, manage complaints and provide assistance with account, payment or gameplay queries. Support is available in English and, where available, in Urdu.
To administer self-exclusion requests, deposit limits, session time controls and reality checks; to identify and respond to indicators of problem gambling behaviour; to comply with responsible gambling obligations under the applicable operator licence.
Where you have provided explicit consent, to send promotional offers, bonus notifications and platform updates. You may withdraw consent for marketing communications at any time from your account settings, without affecting the lawfulness of prior processing.
To analyse aggregated usage data for the purpose of improving platform performance, user experience and content relevance. Such analysis uses anonymised or pseudonymised data wherever possible.
Each processing activity described in Section 5 rests on one or more of the following legal bases:
ent365 does not sell, rent or trade your personal data to third parties for their own commercial purposes. We share personal data only where necessary and under appropriate safeguards, with the following categories of recipients:
All third-party processors are contractually required to process personal data only for the specific purpose for which it was shared and to maintain appropriate technical and organisational security measures.
ent365 operates through infrastructure that may involve transfer of personal data to servers or processors located outside Pakistan. Where personal data is transferred internationally, such transfers are conducted in accordance with the data protection requirements of the Operator's licensing jurisdiction.
Appropriate safeguards — which may include standard contractual clauses, data processing agreements and adherence to applicable adequacy determinations — are applied to all cross-border data transfers to protect your personal data to a standard consistent with this Policy.
ent365 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory and contractual retention obligations. The following general retention principles apply:
Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents identification of the data subject.
Cookies are small text files placed on your device when you visit a website. They enable the website to recognise your device on return visits, remember your preferences and gather analytical information about how the site is used.
You may control and manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies or be notified when a cookie is set. Note that disabling strictly necessary cookies will impair platform functionality. Consent for non-essential cookies may be withdrawn at any time.
Subject to the applicable data protection framework, you have the following rights in respect of your personal data held by ent365. To exercise any of these rights, please contact the support team using the details in Section 15.
Request a copy of the personal data we hold about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data without undue delay.
Request deletion of your personal data where the legal basis for processing no longer applies, subject to overriding legal retention obligations.
Request that we restrict processing of your data in specified circumstances, such as while an accuracy dispute is resolved.
Request transfer of your personal data in a structured, machine-readable format where processing is based on consent or contract.
Object to processing based on legitimate interests, including profiling, or to withdraw consent for marketing communications at any time.
ent365 will respond to all rights requests within a reasonable timeframe, and in any event within the period required by the applicable data protection framework. We may need to verify your identity before processing a request. Some rights may be limited where legal obligations require retention or processing to continue.
The ent365 platform is strictly intended for adults aged 18 years or above — or the higher minimum age required by the Operator's licensing jurisdiction, whichever is greater. ent365 does not knowingly collect personal data from individuals under the applicable minimum age. Age verification is conducted as part of the KYC process and may be required at registration or at any point during account activity.
If ent365 becomes aware that personal data has been collected from an individual below the applicable minimum age without appropriate verification, such data will be deleted and the account will be closed without delay. If you believe a minor has registered an account, please contact the support team immediately.
ent365 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, disclosure, alteration or destruction. These measures include:
Despite these measures, no internet-based platform can guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials and for reporting any suspected unauthorised access immediately via the Help Centre or support email.
ent365 reserves the right to update or amend this Privacy Policy at any time. Material changes — those that significantly affect the way we collect, use or share your personal data — will be communicated to registered users by notice on the platform or by email to the registered address prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the platform following notification of changes constitutes acknowledgement of the updated Policy. Where changes require fresh consent under applicable data protection rules, we will seek that consent before the new processing begins.
We encourage you to review this Policy periodically to remain informed about how we are protecting your information. If you have concerns about any update, please contact the support team before continuing to use the platform.
If you wish to exercise any of your data rights, have a question about this Privacy Policy or wish to raise a concern about the way your personal data is being handled, please contact the ent365 Data Support Team through the following channels:
ent365 will acknowledge privacy-related enquiries within a reasonable timeframe and aims to resolve data rights requests within the timeframe required by the applicable data protection framework. Complex requests may take longer; we will keep you informed of progress. Verification of your identity will be required before any data subject rights request can be actioned.
Now that you understand how your data is handled at ent365, visit the homepage to explore sports betting, live casino and slots — or review our Terms & Conditions for the full platform rules.
🔞 Adults 18+ only. ent365 does not imply Pakistani regulatory approval. Gambling may be restricted by local laws. Play responsibly.